Network Management - Test Your Knowledge Quiz - MCQS  

1.  (TCO G) __is when network managers deal with network breakdowns and immediate problems instead of performing tasks according to a well laid out plan. (Points : 1)

2.  (TCO G) To help reduce firefighting in network management, a network manager should spend time on to prevent problems. (Points : 1)

3.  (TCO G) __refers to managing and documenting the network’s hardware and software configuration. (Points : 1)

4.  (TCO G) Desktop management (Points : 1)

5.  (TCO G) Documentation for network and application software (Points : 1)

6.  (TCO G) __ensures that the network is operating as efficiently as possible. (Points : 1)

7.  (TCO G) __refers to preventing, detecting, and correcting faults in the network circuits, hardware, and software. (Points : 1)

8.  (TCO G) A is an organizational department that is responsible for monitoring and fixing overall network problems. (Points : 1)

9.  (TCO G) Network devices that are ___do only what they are designed to do, such as routing packets, but do not provide any network management information. (Points : 1)

10.  (TCO G) __are reports produced by numerous network software packages for recording fault information. (Points : 1)

11.  (TCO G) __allows the network manager to determine who is responsible for correcting any outstanding problems. (Points : 1)

12.  (TCO G) __is a criterion that keeps track of the number of hours or days of continuous operation before a component fails. (Points : 1)

13.  (TCO G) ___is a statistic that measures how quickly the staff corrected a network problem after they arrived at the problem site. (Points : 1)

14.  (TCO G) ___is the percentage of time the network is usable by users. (Points : 1)

15.  (TCO G) __that are negotiated with providers, such as common carriers, specify the exact type of performance and fault conditions that an organization will accept. (Points : 1)

16.  (TCO G) Which of the following is not one of the three major sources of a user’s equipment problem that can be solved by network support? (Points : 1)

17.  (TCO G) When a user problem cannot be solved by the help desk at the first level of resolution, the problem is ___to the second level of problem resolution. (Points : 1)

18.  (TCO G) ___is a measure of how much it costs per year to keep one computer operating. (Points : 1)

19.  (TCO G) In-class training for end users should focus on (Points : 1)

20.  (TCO G) A costing method that examines only the direct costs of operating the computers, omitting softer indirect costs, such as wasted time, is referred to as (Points : 1)