Topic 2 Discussion Question 1
With the growing importance of increasing wage rates for employees, many health care organizations are implementing technology such as self-help kiosks to reduce staffing. Describe both an advantage and a disadvantage to this practice and discuss how patients may perceive reductions in dedicated staffing.
Topic 2 Discussion Question 2
Research the role of an administrator versus that of a non-management staff member in dealing with a workers' compensation incident..